Who We Are
Helping Our Clients Connect Meaningfully with Customers to Drive Business Results
APK Consulting is a strategic consulting partner focused on AI-led digital transformation and human-centered customer experience.
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We help organizations modernize how they engage customers by aligning AI, experience strategy, marketing, data, technology, and business operations into connected growth ecosystems.
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Our approach combines strategic thinking with practical execution—helping organizations move from ideas and ambition into scalable transformation.
From intelligent customer journeys and personalization strategies to digital modernization and go-to-market transformation, we help clients create experiences that drive measurable business outcomes.
Brand Strategy
Building Powerful Connections.
We believe a great brand drives and cultivates an emotional connection with customers. We take a Design Thinking approach to brand strategy that creates that powerful connection, and differentiates your brand in the marketplace.
Services include: Consumer Research, Brand Positioning and Architecture Development, Messaging, Brand Identity, Brand Activation & Marketing Support.
AI-led Customer Experience
Experiences That Matter.
We help organizations design intelligent experiences powered by AI, automation, customer intelligence, and personalization.
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Our process includes
interactive sessions, ideation, prototyping and a Customer Experience Blueprint which identifies key priorities to enable your brand to deliver the ideal experience to reach your audience.
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Media Planning
Right Place, Time and Message.
We work with you to reach the right audience at the right time with the right message to generate the desired response.
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We utilize our expertise in SEO, SEM, Display, Native, Social and Analytics plus historical data, performance and your category's consumer journey to determine and plan the right touch-points and media mix for your campaign efforts.
Experience Transformation
Experiences That Matter.
​Modernizing customer engagement across digital channels, lifecycle experiences, and omnichannel ecosystems.
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Our strategic services help businesses overhaul their customer and employee interactions. By aligning technology, processes, and corporate culture, these services eliminate friction, drive loyalty, and boost revenue
Digital Transformation
Intelligent Vision to Outcomes.
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Modern organizations need more than digital transformation.
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They need intelligent, connected experiences that align customer expectations, business strategy, data, and technology into measurable outcomes.
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Our services help organizations bridge the gap between vision and execution—bringing together AI, CX, marketing, digital product strategy, martech enablement and growth planning into scalable transformation programs.
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Growth & GTM Strategy
Revenue and Customer Acceleration.
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It's not enough to build the right product, experience or new innovation service offering. In order for companies to succeed they need a robust marketing & engagement strategy and roadmap to introduce the platform to the target market, acquire customers and scale revenue.
Our services focus on aligning product, marketing and sales teams to deliver a compelling value proposition and gain a competitive advantage. We help companies achieve revenue acceleration, customer growth, audience engagement and scalable GTM operating model
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Our Team Approach
Ann Kostopanagiotou
Managing Director
Ann is a passionate and success-driven executive with 20 years client & team leadership, strategic consulting, customer success, omni-channel marketing, digital transformation and new business development track record. Her unique profile as both a Client partner and strategic consultant gives me versatile experience & view in solving challenges that drive successful results & business revenue.
Ann has had the privilege of working with leading consulting firms, marketing & experience agencies and Fortune 500 clients where she's honed her craft in building brands and driving digital, marketing and experience transformation leveraging data and technology.
She's been an active thought leader in the marketing community serving on the Board of Directors with American Marketing Association, and named a "Top 50 Women Leaders of Chicago and Illinois" for 2026 and 2025.
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Outside of professional pursuits, Ann enjoys spending time with family and friends, hiking, traveling and enjoying good wine and bourbon.
Experts and Collaborators
New Economy Collaboration
The consulting world has changed, and we believe the power of the new economy in offering clients best-in-class experts and partners. We work and bring together established expertise and talent within our network as projects require it, and deploy them effectively on your business and project initiative.
We’ve Enjoyed Working with These Agencies and Brands
Client Spotlight
Connect With Us
Get in touch to learn more about how we can drive your brand forward. As a full-service Strategic marketing consultancy, we know how to help you and your business grow and flourish. All you’ve got to do is call!
312.498.1342
